Effective Date: February 2026
Welcome to Snatru (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website and services.
By using this website or purchasing services from Snatru, you agree to these Terms. If you do not agree, please do not use our website.
1. Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not violate the rights of others or restrict their use of the site.
You may not:
- Attempt to gain unauthorized access to our systems
- Misuse the website for fraudulent purposes
- Disrupt or interfere with site functionality
2. Services Provided
Snatru offers digital services including, but not limited to:
- Website design and development
- Lead generation services
- Marketing and advertising support
- Automation workflows and CRM integrations
- Online reputation management and Google review removal assistance
Service details, pricing, and scope are agreed upon before work begins.
3. No Guarantee of Results
While we strive to provide high-quality services, you acknowledge that results may vary.
Snatru does not guarantee:
- Specific lead volume or revenue outcomes
- Search engine ranking improvements
- Review removal success in all cases
- Marketing performance metrics
All services are provided based on best practices and experience, but outcomes depend on many external factors.
4. Payments and Fees
All pricing is provided upfront through invoices, proposals, or written agreements.
You agree to pay all service fees according to the agreed payment terms.
Snatru reserves the right to pause or terminate services if payments are overdue.
5. Refund Policy
Due to the nature of digital services and time-based work, all payments are generally non-refundable, unless otherwise stated in a signed agreement.
Certain services (such as pay-after-review-removal) may have separate terms.
6. Client Responsibilities
To deliver services effectively, you agree to provide:
- Accurate information and timely communication
- Required access to platforms (website, CRM, Google Business Profile, etc.)
- Prompt feedback and approvals when needed
Delays in communication may affect timelines.
7. Reputation Management & Review Removal
Snatru may assist with lawful review dispute and reputation improvement strategies. However:
- We do not control Google or third-party review platforms
- Final decisions are made solely by the platform
- Timelines and outcomes may vary
You agree not to use our services for unlawful, deceptive, or fraudulent activity.
8. Intellectual Property
All content on this website, including text, branding, graphics, and designs, is the property of Snatru unless otherwise stated.
Clients receive rights to final deliverables only after full payment, unless specified in writing.
You may not copy, reproduce, or redistribute our materials without permission.
9. Third-Party Tools and Platforms
Our services may involve third-party tools such as:
- CRM systems
- Email/SMS platforms
- Hosting providers
- Google services
Snatru is not responsible for outages, policy changes, or actions taken by third-party providers.
10. Limitation of Liability
To the maximum extent permitted by law, Snatru shall not be liable for any indirect or consequential damages arising from:
- Use of our website or services
- Business losses or missed opportunities
- Platform decisions (Google, Meta, etc.)
- Service interruptions beyond our control
All services are provided “as is.”
11. Termination
We reserve the right to terminate or suspend access to our services if:
- These Terms are violated
- Payments are not made
- Fraudulent or abusive behavior occurs
Clients may also request termination in writing, subject to any outstanding balances.
12. Changes to These Terms
Snatru may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of the updated terms.
13. Governing Law
These Terms shall be governed in accordance with applicable laws in the jurisdiction where Snatru operates.
14. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Snatru
Email: admin@snatru.com
Website: www.snatru.com